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Now THIS is the way to start the new year!

>>> (One of my job's big muckety-mucks) 12/30/05 5:48 PM >>>

To (Val's Boss),

I realize you already know that Valerie is a gem but I wanted to go on record, and publicly thank her for her prompt help anytime I need some information. She really goes the extra mile to satisfy an info need. It is really appreciated!